Validate Tickets using Web App

Overview

The Ticket Validation Application is designed to streamline the process of ticket validation for events. It allows users to log in, scan QR codes for tickets, and check the status of tickets including details such as the lead visitor, event, seat, and ticket status. The application also adapts its theme based on the user's system preference for dark or light mode.

Features

  • User Authentication: Secure login functionality to access ticket validation features.
  • QR Code Scanning: Capability to scan QR codes to retrieve ticket details.
  • Ticket Details Display: Shows detailed information about the ticket including the lead visitor, event, seat, and status.
  • Dark Mode Support: Automatically switches between dark and light themes based on the user's system preference.
  • Error Handling: Displays error messages for login failures or issues during ticket validation.

Getting Started

Login

Login Page

  1. Username and Password: Enter your username and password in the provided fields.
  2. Submit: Click the login button to authenticate. If the credentials are correct, you will be granted access to the application.

Ticket Validation

  1. Scan QR Code: Use the application's QR code scanning feature to scan the ticket's QR code. In the event the QR code is unreadable, a manual input field is provided for entering the ticket's validation data for verification.
Scan QR Code Manually input ticket data
  1. View Ticket Details: Once a QR code is scanned, the ticket details will be displayed, including the lead visitor, event, seat, and status.

Valid ticket

  1. Check Ticket Status: The status of the ticket will be shown as either 'PURCHASED', 'CHECKED_IN', or not set if the ticket is invalid.

Invalid ticket

  1. Validate next ticket: To proceed with validating the next ticket, simply tap the screen or press the space bar.

Dark Mode

Scan QR Code Dark Mode Scan QR Code Light Mode
  • The application automatically detects your system's theme preference (dark or light) and adjusts the interface accordingly.
  • You can change your system's theme preference at any time, and the application will update its theme to match.

Error Handling

  • If there is an issue during login or ticket validation, an error message will be displayed on the screen.
  • Common errors include incorrect login credentials or problems scanning the QR code.

Installing the Web App

Android

  1. Open Chrome: Launch the Google Chrome browser on your Android device.
  2. Visit Website: Navigate to https://inspect.vieticket.io.vn.
  3. Menu: Tap the three-dot menu icon in the top-right corner of the browser.
  4. Add to Home Screen: Select "Add to Home Screen" from the menu options.
  5. Customize (Optional): You can optionally customize the name of the app before it's added to your home screen.
  6. Install: Tap "Add" or "Install" to complete the process. The web app will now appear on your home screen like any other app.

iOS or iPadOS

  1. Open Safari: Launch the Safari browser on your iOS device.

Open Website on Safari

  1. Visit Website: Go to https://inspect.vieticket.io.vn.
  2. Share: Tap the Share button at the bottom of the screen (it looks like a square with an arrow pointing upwards).
  3. Add to Home Screen: In the Share menu, scroll down if necessary and select "Add to Home Screen."

The share panel

  1. Customize (Optional): You can change the name of the app before it's added to your home screen.

Open Website on Safari

  1. Add: Tap "Add" in the top-right corner. The web app will now be on your home screen.

Chromium Based Browsers (e.g. Google Chrome) on Desktop

  1. Open Chrome: Launch Google Chrome.
  2. Visit Website: Go to https://inspect.vieticket.io.vn.
  3. Menu: Click the three-dot menu in the top-right corner.
  4. More Tools: Hover over "More tools" in the dropdown menu.
  5. Create Shortcut: Select "Create shortcut."
  6. Open as Window: Check the box for "Open as window" to make the app feel more like a native app.
  7. Create: Click "Create." The web app shortcut will appear on your desktop.

Troubleshooting

  • Login Issues: Ensure that you are entering the correct username and password. If issues persist, contact the system administrator.
  • QR Code Not Scanning: Check if the camera permission is granted for the application. Ensure the QR code is clear and well-lit.
  • Theme Not Updating: If the theme does not update according to the system preference, try refreshing the application or restarting your device.

Support

For further assistance or to report a bug, please contact the support team at support@vieticket.io.vn.